Asiye, Novi, and lilik Wahyudi. “The Effect of Customer Expectations, Perceived Value, and Patient Experience on BPJS Patient Satisfaction: The Role of Trust and Social Media Usage”. Eduvest - Journal of Universal Studies 5, no. 10 (October 22, 2025): 12873–12886. Accessed November 14, 2025. https://eduvest.greenvest.co.id/index.php/edv/article/view/51429.