Marinka, S., and O. . Jayanagara. “The Effect of Perceived Quality, Customer Satisfaction on Physical Evidence, and Brand Image on Patient Loyalty at the Emdee Skin Clinic Palembang Beauty Clinic”. Eduvest - Journal of Universal Studies, vol. 5, no. 6, June 2025, pp. 8650-67, doi:10.59188/eduvest.v5i6.51380.