KURNIAWAN, R.; BASKORO, A. .; SENSUSE, D. I. .; SAFITRI, N. .; LUSA, S. . The Role of Organizational Culture in Driving Knowledge Management and Reducing Customer Complaints: A PLS-Sem Study at PT Xyz. Eduvest - Journal of Universal Studies, [S. l.], v. 5, n. 6, p. 6896–6908, 2025. DOI: 10.59188/eduvest.v5i6.51215. Disponível em: https://eduvest.greenvest.co.id/index.php/edv/article/view/51215. Acesso em: 1 jul. 2025.