How to cite:
Rio Dimas Sugiarta , Fitri Arofiati , Elsye Maria Rosa. (2022). The
Effect of Motivation on Nurse Performance in Moderation with
Nurse Credentials at PKU Muhammadiyah Kutowinangun Hospital in
the Covid-19 Pandemic Era. Journal of Eduvest . Vol 2 (9): Page
1728-1741
E-ISSN:
2775-3727
Published by:
https://greenpublisher.id/
Eduvest Journal of Universal Studies
Volume 2 Number 9, September, 2022
p- ISSN 2775-3735 - e-ISSN 2775-3727
THE EFFECT OF MOTIVATION ON NURSE PERFORMANCE
IN MODERATE WITH NURSE CREDENTIALS AT PKU
MUHAMMADIYAH KUTOWINANGUN Hospital
PAN ERA FOR COVID-19
Rio Dimas Sugiarta
1
, Fitri Arofiati
2
, Elsye Maria Rosa
3
Master in Hospital Administration, University of Muhammadiyah Yogyakarta,
Yogyakarta, Indonesia
123
1
2
,
3
A RTICLE INFO A BSTRACT
Power health wrong the only one nurses in the current
COVID-19 era work bear heavy load _ about many threat are
you serious to health work . Burden work and problem mental
health officer health in the COVID-19 pandemic has become
attention . Problem this increase error medical and Dead
patient as well as could lower performance officer health .
Credential process also Becomes part important , because as
base gift authority clinic to nurse , however on reality not yet
fully done with good . Type research used _ explanatory , with
cross sectional design . Population study is whole nurse at
PKU Muhammadiyah General Hospital Kutowinangun as
many as 58 people. Technique taking sample i.e. total
sampling, i.e. whole registered nurse _ as employee
permanent and already get credentials as many as 56 nurses .
Instrument study use questionnaire . Data analysis using
Structural Equation Modeling (SEM) analysis with PLS
application . Results analysis influence direct show there is
influence motivation to performance nurse , there influence
credentials to motivation nurse , there influence credentials
to performance nurse . Credentials capable moderate
influence motivation work to performance nurse at PKU
Muhammadiyah General Hospital Kutowinangun .
Eduvest Journal of Universal Studies
Volume 2, Number 9 , September, 2022
The Effect of Motivation on Nurse Performance in Moderation with Nurse
Credentials at PKU Muhammadiyah Kutowinangun Hospital in the Covid-19
Pandemic Era
1729
KEYWORDS
Motivation , credentials , performance
This work is licensed under a Creative Commons
Attribution- ShareAlike 4.0 International
INTRODUCTION
The 2015-2019 national health development strategy to reach quality
health services in a fair and equitable manner is implemented by all components
of the Indonesian nation. One of them is a hospital health service facility with the
aim of increasing awareness, willingness, and ability to live a healthy life for
everyone in order to realize the highest degree of public health . Meanwhile, the
global pandemic of the coronavirus disease 2019 (COVID-19) has caused
unprecedented psychological stress on healthcare workers (Temsah et al. 2020)
Increased workload, poorer mental health and negative professional quality of life
are serious challenges for health workers (Zhou 2020) . Health workers including
nurses in the COVID-19 era at work bear a heavy burden of many serious threats
to their occupational health ranging from those related to direct exposure to the
virus to those reflecting the conflict between work and family demands. (Sinclair
et al. 2020) The workload and mental health problems of health workers in the
COVID-19 pandemic are a concern. This problem increases medical errors and
patient deaths and can reduce the performance of health workers (Shoja et al.
2020) .
The performance of a nursing staff is very important where when the
performance is done in service to patients is not good it will decrease the quality
of service (Edison, Anwar, and Komariyah 2017) . Work motivation greatly
affects performance, especially the intrinsic motivation factor; such as salary,
relationships with friends, and work environment are considered more important
than extrinsic motivational factors; such as payment, job security, and an
environmentally friendly place (Sari, Arifin, and Daud 2017) . Another factor that
affects the performance of nurses is credentials. According to Irayati et al.,
credentialing is an evaluation process for nursing staff in order to assess it as a
reference to be given clinical authority (Hariyati and Irawati 2018) . Credentials
for nursing staff are intended to provide clinical authority so that nursing staff can
provide clinical services to patients.
Credentials for nursing staff are intended to provide clinical authority so
that nursing staff can provide clinical services to patients. Evaluation of reliable,
high-quality credentials to ensure nurses are safe and competent in practice (Tse
2015) . RSU PKU Muhammadiyah Kutowinangun is a hospital that is still young,
namely 6 years old and the credentials are carried out to meet the requirements of
hospital accreditation. The credential process as the basis for granting clinical
authority to nurses, in fact has not been fully implemented properly. The
implementation of nursing credentials by the hospital accreditation commission
can be influenced by the assessment of hospital accreditation standards.
RSU PKU Muhammadiyah Kutowinangun is a hospital that is still young,
namely 6 years old and the credentials are carried out to meet the requirements of
Rio Dimas Sugiarta , Fitri Arofiati , Elsye Maria Rosa
http://eduvest.greenvest.co.id
hospital accreditation. Credentialing is carried out in the nurse career path system,
the majority of which are D3 and PKI. The process for credentialing at the PKU
Muhammadiyah Kutowinangun General Hospital was carried out by assessors
consisting of the nursing field, nursing committee administrators and the head and
secretary of the collegium. All nurses at PKU Muhammadiyah Kutowinangun
Hospital have credentials and work based on their competencies, but there are still
nurses who do not pay attention to the credential component, performance is not
in accordance with standard operating procedures (SOP) nurses are often
unfocused and afraid of getting punished (punishment). Based on the background
above, the researcher will conduct a study entitled "The effect of work motivation
on the performance of nurses mediated by credentials at PKU Muhammadiyah
Kutowinangun Hospital in the Era of the Covid-19 Pandemic".
RESEARCH METHOD
This research is a quantitative research based on the philosophy of
positivism with a cross sectional design . The research subjects were health nurses
and nursing committee staff at RSU PKU Muhammadiyah Kutowinagun, totaling
58 people . The research population was all nurses at PKU Muhammadiyah
Kutowinangun Hospital as many as 58 people. The sampling technique used is
total sampling, namely all nurses who are registered as permanent employees and
have received credentials as many as 5 6 nurses . Quantitative data were collected
using a questionnaire instrument. The instrument used in this study was a
questionnaire on nurses' work motivation, nurse performance and assessment of
credentials. The instrument in assessing the research credentials is based on the
instrument used by the PKU Muhammadiyah Hospital Kutowinangun .
Quantitative analysis using Structural Equation Modeling (SEM) analysis . The
next step, the theoretical model that has been built in the first step will be
described on a path diagram. The constructs built in the flowchart are divided into
exogenous constructs, endogenous constructs, and model evaluation. The
evaluation of the model uses the Inner Model , which describes the relationship
between latent variables based on substantive theory , as follows.
Figure 1. SEM Model with smartPLS Application
Eduvest Journal of Universal Studies
Volume 2, Number 9 , September, 2022
The Effect of Motivation on Nurse Performance in Moderation with Nurse
Credentials at PKU Muhammadiyah Kutowinangun Hospital in the Covid-19
Pandemic Era
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RESULTS AND DISCUSSION
A. Results
1. Peng test Outer Model
The measurement model or outer model with reflective indicators is
evaluated with the convergent validity and discriminant validity of the
indicators .
`
Figure 2. Output PLS Algorithm
a. Convergent Validity
Table 1. Validity Test Results for Motivation (M) and Credentials (M )
and Performance (Y) variables
Indicator
Motivation
Credentials
Performance
X1.1
0, 866
X1.2
0, 858
X1.3
0.892 _
X1.4
0, 857
X1.5
0, 874
ML
0, 904
MO
0, 949
MT
0.867 _
Y1.1
0.900 _
Y1.2
0, 946
Y1.3
0.955
Y1.4
0, 940
Y 1.5 _
0.920
Source: Smart PLS Output, 2022
Convergent Validity ( Convergent validity ) of the measurement model
with reflexive indicators is determined based on the correlation between item
scores/component scores estimated with PLS Software . The loading value
measurement scale of 0.5 to 0.6 is considered adequate. All measuring items
Rio Dimas Sugiarta , Fitri Arofiati , Elsye Maria Rosa
http://eduvest.greenvest.co.id
have loading factors greater than 0.5 so that the variables of work motivation,
credentials and nurse performance are all declared valid.
b. Discriminant Validity
The measurement of the discriminant validity of the model is assessed
based on cross loading measurement by construct or by comparing the AVE
root for each construct with the correlation between the construct and other
constructs in the model. Furthermore, to ensure discriminant validity, it can be
seen in the following table.
Table 2. AVE Value and AVE . Root
Variable
AVE
AVE . root
Performance
0, 870
0.933
Credentials
0, 823
0.907
Motivation
0.756 _
0.870
Source: SmartPLS Output, 2022
Based on the table above, it shows that the AVE root of each construct
is greater than the correlation between the constructs and other constructs in the
model, so it can be said that this model has high discriminant validity.
c. Reliability
Reliability test done by looking at the value of Cronbach's Alpha and
Composite Reliability .
Table 3. Reliability Test Results
Variable
Composite Reliability
Cronbachs Alpha
Performance
0, 971
0, 962
Credentials
0, 933
0.894 _
Motivation
0, 939
0, 919
Source: SmartPLS Output, 2022
The results of the analysis show that Composite Reliability and
Cronbach's Alpha on all constructs have a satisfactory value, namely the value
of each variable is above the minimum value of 0.70. Based on this value , the
consistency and stability of the instrument used is very high. In other words, it
can be concluded that the reliability of the instrument is met
1) Structural Model Testing (Inner Model)
Testing of the inner model or structural model is carried out to
determine the relationship between the constructs, as has been hypothesized in
this study. The structural model was evaluated using R-square for the
dependent construct, t-test and the significance of the coefficients of the
structural path parameters. The research model is for testing the first to fourth
hypotheses using the picture below. The step of assessing the model with PLS
Eduvest Journal of Universal Studies
Volume 2, Number 9 , September, 2022
The Effect of Motivation on Nurse Performance in Moderation with Nurse
Credentials at PKU Muhammadiyah Kutowinangun Hospital in the Covid-19
Pandemic Era
1733
begins by looking at the R-square for each dependent variable whose
interpretation is the same as the interpretation of the regression. Changes in the
value of R-square can be used to assess the effect of certain independent latent
variables on the dependent latent variable and whether it has a substantive
effect.
Figure 3. PLS Bootstrapping Output
Table 4 . R-Square Nilai Value
Variable
R Square
Performance
0.694 _
Work motivation
0.140 _
Source: SmartPLS Output, 2022
Based on the table above, it shows that the R-square value for the
motivation variable is 0.140, meaning that motivation is explained by the
credential variable of 14%. The predicted R-square value for the performance
variable is 0.694 , meaning that performance is explained by the motivational
and credential variables of 69.4 %. The assessment of the inner weight can be
done by looking at the relationship between latent constructs by taking into
account the results of the estimated path parameter coefficients and their
significance level. The inner weight also shows the results of hypothesis
testing. To test the proposed hypothesis, it can be seen the magnitude of the t-
statistic value. If the P Value < 0.05 then the hypothesis can be accepted. The
results of the t-statistical estimation can be seen in the results for inner weight
which are presented in the following table.
Table 5 . Parameter Coefficient Values and P Values
Hypothesis
Coefficient
Tstatistics
P Value
Direct influence
H1
Motivation
Performance
0.480
6,256
0.000
Rio Dimas Sugiarta , Fitri Arofiati , Elsye Maria Rosa
http://eduvest.greenvest.co.id
H2
Credentials
Motivation
0.375 _
3,491
0.001
H3
Credentials
Performance
0.345 _
4,985
0.000
Modereting effect Credentials
H4
Motivation
Performance
0.359 _
6,729
0.000
Source: SmartPLS Output, 2022
B. Discussion
1. The Effect of Work Motivation on Nurse Performance at PKU
Muhammadiyah Kutowinangun Hospital in the Era of the COVID-19
Pandemic
The results showed that there was an effect of work motivation on the
performance of nurses at PKU Muhammadiyah Kutowinangun Hospital in the
era of the COVID-19 pandemic. This means that the higher the work
motivation, the higher the nurse's performance. High motivation can be seen
from the sense of security and social security due to insurance coverage for
nurses and social needs that are met because of cohesiveness in the work team.
This encourages nurses to provide quality and timely services. Nurses also feel
the physical needs and self-actualization provided by the hospital with a salary
that meets their needs and self-esteem needs with bonuses and opportunities
for promotions. This gives enthusiasm in working so that performance also
becomes better and of quality.
Research studies conducted by Hakman et al., show that there is an
influence of work motivation on the performance of patient nurses, with work
motivation being the most influential variable on nurse performance (Hakman,
Suhadi, and Yuniar 2021) . Research conducted by Halawa shows that there is
a positive influence and significant motivation variable on performance
variable means that there is a direct influence or relationship between
motivation on performance significantly (Diana et al. 2021)
Work motivation is proven to be able to improve the performance of
nurses (Halawa 2021) . Work motivation greatly affects performance,
especially the intrinsic motivation factor; such as salary, relationships with
friends, and work environment are considered more important than extrinsic
motivational factors; such as payment, job security, and an environmentally
friendly place (Sari et al. 2017) Hospitals need qualified nurses to achieve the
goals that have been set. A qualified nurse is a human being who has the
knowledge and skills in accordance with his job as carrying out nursing
activities, has the energy, talent and high professionalism. Therefore, the
hospital needs to know how much a nurse is willing to work diligently to meet
her needs. This is determined by the work motivation of each nurse, so that the
hospital can make wise decisions in meeting the wishes and needs of nurses in
general and without harm. (Kapantow, Luddin, and Kambey 2020) .
Eduvest Journal of Universal Studies
Volume 2, Number 9 , September, 2022
The Effect of Motivation on Nurse Performance in Moderation with Nurse
Credentials at PKU Muhammadiyah Kutowinangun Hospital in the Covid-19
Pandemic Era
1735
The influence of credentials on the work motivation of nurses at PKU
Muhammadiyah Kutowinangun Hospital in the COVID-19 Pandemic Era
The results showed that there was an influence of credentials on the work
motivation of nurses at PKU Muhammadiyah Kutowinangun General Hospital
in the era of the COVID-19 pandemic. Credentials in this study are a
combination of credential assessment scores seen from written, oral and
observational tests with a minimum score of 70. The highest assessment is
found in the results of oral test scores and observations. The existence of a
credential process by conducting competency and skill assessments increases
the enthusiasm for work and learning for nurses. In addition, a high credential
value can also be a stepping stone to have a higher career path. This will
increase the motivation of nurses, especially in the need for self-esteem.
In line with research conducted by Ainnisya & Susilowati, it shows that
performance appraisal has an effect on work motivation (Ainnisya and
Susilowati 2018) . Another study conducted by Hidayat & Syaifudin found
that there was a significant relationship between the nurse's performance
appraisal system and the work motivation of nurses at PKU Muhammadiyah
Gamping Sleman Hospital with a product moment (r) value of 0.888 and
p=0.000. Tana's research shows that HR Certification has little influence on
HR professionals' motivation to learn and proactive behavior (Tana 2019) .
According to Garza & Margeson, an employee's decision to obtain HR
certification is influenced by the values of the organization. For example,
organizations that value innovation will want to use HR certification as a tool
to screen their candidates because it assures them that their new hires are
equipped with pre-existing knowledge of HR and will be kept up to date with
the various requirements necessary to maintain certification. (Garza and
Morgeson 2012).
Performance appraisal is a process of assessing a person's work in
accordance with predetermined indicators to determine the ability of nurses in
the field of knowledge and skills, especially in the implementation of nursing
care, as a basis for developing nurses, assisting in determining compensation
and detecting deviations in service implementation (Ritonga and Damanik
2018) . Credentials become one of the career paths. As stated by Lesmana et
al. that the new nurse career path begins with the recruitment and selection
process, the internship process, competency assessment, credentialing and
clinical assignments. While the old nurse career paths are mapping,
competency assessment, credentialing, clinical assignments, and continuing
education (Lesmana and Setiawan 2020) .
Fulfillment of physiological needs, sense of security, appreciation, and
self-actualization by management can change perceptions to be good so that it
affects the motivation and work performance of nurses. The work motivation
of nurses also has a role in improving the performance of nurses. In health
organizations, work motivation is an important measure of health professional
responses to increasing challenges and demands (Baljoon, Banjar, and
Banakhar 2018) . Motivation is known as a process that starts with inspiration
to perform and energizes to the end. Motivation is a concept used to describe
Rio Dimas Sugiarta , Fitri Arofiati , Elsye Maria Rosa
http://eduvest.greenvest.co.id
the external circumstances that inspire a particular behavior and the internal
responses that reveal that behavior. In the organizational context, motivation is
explained as a stimulus for work behavior, which channels the efforts of
workers to achieve organizational goals. Work motivation is the result of
interactions between individuals (internal psychological processes), their work
environment (transactional processes) and the suitability of these interactions
with the social context (Baljoon et al. 2018)
2. The Effect of Credentials on Nurse Performance at PKU
Muhammadiyah Kutowinangun Hospital in the Era of the COVID-19
Pandemic
The results showed that there was an effect of credentials on the
performance of nurses at PKU Muhammadiyah Kutowinangun General
Hospital during the Covid-19 pandemic era. The better the nurse's credentials,
the better the nurse's performance. High credentials can improve the
performance of nurses because the credential process is an assessment of the
ability to practice nursing services so that nurses directly try to improve
knowledge and education skills according to the field of work. This will have
an impact on effective, efficient and quality services.
The results of research conducted by Ida et al., there is an effect of
credentialing on the performance of nurses from a Growth perspective, a
Customer focus perspective, a Business Process perspective, a Learning and
Growth perspective, an additional activity perspective (Hastuti 2022) .
knowledge, attitudes, and behavior of nurses in the surgical ward of the Aceh
Government General Hospital (Asnawi et al. 2021) The credential provides an
opportunity to evaluate the relationship between key elements such as nursing
practice, the environment in which nursing care is provided, and the nursing
program with outcomes that are attractive to the profession. such as safety,
quality of care, and patient output (Chappell et al. 2021) . Previous research
studies have shown that ongoing professional development and credentialing
systems help maintain nurse competence. Support from nurse managers is
needed to improve quality and safety and reduce missed nursing care
(Rahmah, Hariyati, and Sahar 2022) .
Credentialing is a formal process that uses a set of established guidelines
to ensure that patients receive the highest level of care from healthcare
professionals who have undergone the most rigorous screening of their ability
to practice medicine. The credential also assures patients that they are being
cared for by a provider whose qualifications, training, license, and ability to
practice medicine are acceptable. The credential also ensures that all
healthcare workers are of the same standard (Patel and Sharma 2021) . The
credential demands the competence of nurses in patient care as a whole and
holistically as a concept of nursing practice which includes knowledge, skills,
performance, attitudes and values that are claimed to be in accordance with the
holistic concept and can be accepted by the community and can be developed
into a standard of competence. So that the credential of implementing nurses
Eduvest Journal of Universal Studies
Volume 2, Number 9 , September, 2022
The Effect of Motivation on Nurse Performance in Moderation with Nurse
Credentials at PKU Muhammadiyah Kutowinangun Hospital in the Covid-19
Pandemic Era
1737
is one way to improve the quality and maintain standards of nursing care
services. (Hariyati and Irawati 2018)
There are several advantages to conducting education and training
programs for employees and these benefits will ultimately bring benefits to the
organization. Some of the benefits in question include encouraging the
achievement of employee self-development, increasing knowledge related to
work professionalism, changing work attitudes or behavior in a positive
direction, helping employees in dealing with conflicts and tensions, increasing
job satisfaction and work performance, being a way to improve skills in
socializing and communicating, helping to eliminate fear of trying new things
at work and moving employees to achieve organizational goals (Ghozali 2018)
Credentialing is actually a process of matching between the doctor's desire
to perform medical procedures at the hospital at a certain time and his
competence to do the job. Competency assessment during the credentialing
process is carried out by peer groups. Professional development and medical
audit are two other things that are the duty and authority of the medical
committee. Previous research studies that research shows that the performance
in this aspect is still low. Whereas patient safety can be improved by
improving the system, especially in routine habits in hospitals such as: rounds,
how to make medical records, meetings, training programs, policy
implementation instructions, and reviewing patient handling protocols because
this prevents medical errors. The medical committee needs to pay attention to
this task because it is a function of maintaining the professionalism of medical
practitioners in hospitals (Tyas and Rosa nd) .
3. The Effect of Motivation on Nurse Performance Moderated by
Credentials at PKU Muhammadiyah Kutowinangun Hospital during
the COVID-19 Pandemic Era
Results study show there is influence motivation work to performance
nurse moderated credentials at PKU Muhammadiyah Hospital Kutowinangun
the era of the Covid-19 pandemic . Motivation capable increase performance
listen credentials as variable moderation . If given motivation _ to nurse tall so
cause performance employee also high , however Thing the also depend on
credentials . This thing also could interpreted that motivation that comes from
from needs for develop competence and skillsand also opportunity for To do
promotion position could influence performance more nurses _ effective ,
efficient and also quality service . _ However Thing the also depend on
evaluation credentials because credentials is most stringent inspection about
ability nurse for practice care nursing .
Credentials Becomes mediator variable in influence motivation work to
performance . Credentials is a process for Fulfill standard as effort put forward
safety patient , have competence and good accountability _ so that could give
professional service and quality (Tyas and Rosa nd) . Credentials is wrong one
step for increase authority clinical nurse in give service nursing . Credentials
effective in increase competence clinical nurse , competence professional and
competence general that can used in service nursing . Credential process could
Rio Dimas Sugiarta , Fitri Arofiati , Elsye Maria Rosa
http://eduvest.greenvest.co.id
used for increase quality service based nursing _ on enhancement competence
nurse so that could impact on satisfaction customer (Fajarsiwi, Nursalam, and
Wahyudi 2021) . As expressed _ Shafeer & Dutca that evaluation credentials
could help authority regulator in determine appropriateness nurse this for enter
to practice (Shaffer and To Dutka nd)
Study previously show that motivation take effect to performance ,
training could moderate influence motivation to performance . Study Ruminta
state nurse could show assessment knowledge , attitude and good skills _ in
work , then nurse will easy in To do assessment patient , will easy in make a
diagnosis, and could with good planning , implementing and evaluate every
Duty and function as nurse with good (Sirait 2020) . Study Halawa showing _
performance employee influenced by motivation work . Motivation work is
encouragement for somebody for To do job . If employee have strong urge _
from in herself or encouragement from outside himself ( eg from party
company ), then employee will stimulated or pushed for To do something with
good . Study else to do by Karmadi there is positive influence _ and
significant motivation work nurse to performance nurse at home Sick House
Waluyo Surakarta. (Karmadi 2019) . Lejeune's research shows connection
significant positive _ Among factor supporter individual ' study and reflection
employees ' and implementation activity study and perceived performance _
and Among briefing self employee and implementation activity study and
perceived performance _ (Lejeune et al. 2016) Staff nurse with level high
career _ commitment and motivation intrinsic will more possible chase
education next . By because that very important for push and support nurse for
maintain career they commitment on high level , for _ make they motivated
for grow and learning (Reyes and Conde 2017) .
In world work motivation and productivity each other related one each
other. Where enhancement motivation work will influence enhancement
productivity and vice versa . _ The purpose of giving rewards for give and
explain right and accepted obligation _ by a employees , for Fulfill desire to
be desire employee in accordance with signed agreement , for _ describe
authority company that capable pay rewards and various other forms of
rewards by appropriate time , as explanation to stakeholders that _ company
capable doing obligation liquidity by appropriate time , and capable raise
reputation company as loyal company and dedicated tall in build concern and
well-being employees . Staff nurse with level high career _ commitment and
motivation intrinsic will more possible chase education next . By because that
very important for push and support nurse for maintain career they
commitment on high level , for _ make they motivated for grow and study
(Reyes and Conde 2017) .
CONCLUSION
Based on the above analysis, it can be concluded that: Work motivation has a
positive and significant effect on the performance of nurses at PKU
Muhammadiyah Kutowinangun Hospital as evidenced by a significance value of
0.000 <0.05 ; Credentials have a positive and significant effect on the work
Eduvest Journal of Universal Studies
Volume 2, Number 9 , September, 2022
The Effect of Motivation on Nurse Performance in Moderation with Nurse
Credentials at PKU Muhammadiyah Kutowinangun Hospital in the Covid-19
Pandemic Era
1739
motivation of nurses at PKU Muhammadiyah Kutowinangun Hospital, as
evidenced by the acquisition of a significance value of 0.001 < 0.05 ; Credentials
have a positive and significant effect on the performance of nurses at PKU
Muhammadiyah Kutowinangun Hospital, as evidenced by the acquisition of a
significance value of 0.000 <0.05 ; Credentials are able to moderate the effect of
work motivation on the performance of nurses at PKU Muhammadiyah
Kutowinangun Hospital as evidenced by a significance value of 0.000 <0.05. The
nurse 's performance is explained by the motivation and credential variables of
69.4 %.
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