Okfida Yani Syaf and Diah Putri Permata Dewi
The correlation between vocabulary mastery towards employees’english
speaking skill at obstetric and gynecology polyclinic in Hermina Grandwisata
that there is a specific type of report or form that must be filled in, or it could be that
interactions with customers must conform to industry policy ” (Hadijaya, 2013).
In the workplace, English is widely used as an internal communication in
exchanging data (So-mui & Mead, 2000). The lack of descriptions of vocabulary skills
makes it difficult for employees to talk to other people, especially strangers. Thus,
vocabulary can help us have a good dialogue and be confident in conversing or providing
data.
In the Polyclinic of Midwifery and the contents of the Hermina Grand Wisata
Hospital, English is widely used in internal conversations between employees and foreign
doctors to share data for sufferers. It is also used between employees and foreign sufferers
in obtaining data. It is difficult to speak efficiently without having good vocabulary and
dialogue routines. Employees must be able to try to avoid confusion in messages due to
mispronunciation, grammar, or vocabulary, and to observe the social and cultural
requirements that apply in each atmosphere of communication.
The cases in the midwifery polyclinic and the contents of the Hermina Grand
Wisata Hospital are employees who are not able to speak English efficiently. It was found
that their English vocabulary skills are still lacking. Based on this research background,
researchers are interested in carrying out research that aims to identify the positive ties
between vocabulary skills and employee dialogue skills.
The Nature of Speaking Skill is there are several definitions of dialogue skills.
Dialogue is a process of building and sharing meaning through the use of verbal and non-
verbal symbols in various contexts. Dialogue or oral communication is an activity that
connects 2 or more people in which listeners and speakers are obliged to react to what
they hear and share their donations with great speed. Each participant has an intention or
goal that they want to achieve in this interaction.
(Fauzi, 2012) reports that there are 2 basic language uses for dialogue skills;
transactional use, most importantly related to data transfer, as well as interactional use,
where the main purpose of speech is to maintain social ties. (Fauzi, 2012) also assumes
that there are some requirements that must be observed in making efficient dialogue,
including intonation, phonetic transcription, and area expression. This is usually
recognized in analyzing dialogue processes such as oral communication. In dialogue
skills, oral communication is a matter that is meaningful and can help share better
communication with each other.
Vocabulary is a term for words that must be recognized so that they are heard,
spoken, read and written. The word vocabulary comes from the Latin vocabularium
which means word notes. (Manik & Christiani, 2016) reports that vocabulary is a set of
words that are combined to form a language. This number of words is used so that a
person can master verbally or in writing, words that are said to represent the subject or
work and word notes to serve certain purposes.
Furthermore, (Alqahtani, 2015) defines vocabulary as the number of words needed
to communicate inspiration and say the speaker's meaning. It displays 2 types of
vocabulary; receptive vocabulary as well as productive vocabulary. Receptive vocabulary
is words that learners recognize and understand when used in contexts such as reading
and observing, but they cannot produce. Productive vocabulary is words that leaners
understand and pronounce correctly and are used constructively in dialogue and writing.
The vocabulary ability has a meaningful function in language education. There are
several definitions of ability put forward by experts. Swannel defines ability as
comprehensive knowledge. Ability is domination, excellence, foremost expertise.