Eduvest
� Journal of Universal Studies Volume 4 Number 12, �December, 2024 p- ISSN 2775-3735-
e-ISSN 2775-3727 |
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THE EFFECT OF DISTRIBUTIVE JUSTICE AND PROCEDURAL JUSTICE ON
TURNOVER INTENTION MEDIATED BY JOB SATISFACTION (A STUDY ON PT KONISHI
LEMINDO INDONESIA) |
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Jourta Christian
Alfano Sekolah
Tinggi Ilmu Ekonomi Indonesia (Stiesia) Surabaya, Indonesia |
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ABSTRACT |
|
This study aims to analyze the influence of distributive justice
and procedural justice on employee turnover intentions at PT Konishi Lemindo
Indonesia, with job satisfaction as an intervening variable. In the era of
globalization, human resources are an important factor in the sustainability
of the company. High employee turnover rates can result in losses for the
company, so it is important to understand the factors that affect turnover
intentions. This study uses a quantitative approach with primary data
obtained from questionnaires. The results of the study show that distributive
justice and procedural justice have a significant effect on job satisfaction,
which in turn has an impact on employee turnover intentions. This research
provides important insights for company management to increase job
satisfaction and reduce employee turnover through the application of the
principles of fairness in the organization. |
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KEYWORDS |
Distributive
Justice, Procedural Justice, Turnover Intention, Job Satisfaction, PT Konishi
Lemindo Indonesia. |
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This work is licensed under a Creative Commons
Attribution-ShareAlike 4.0 International |
INTRODUCTION
����������� Currently,
in the era of globalization, there are various important factors contained in a
company, namely human resources. This human resource is one of the various
basic factors that companies must have, with this the company will be able to
compete and survive with various other companies. According to (Kalay, 2016), it is stated
that when the company can manage human resources properly and appropriately,
with this that every job and work relationship between employees and the
company has the expectation of change and reciprocity between each other.
����������� Human
resources are defined by one of many factors that are very close and
inseparable for the company because they are the next determinant for the
company (Ginting et al., 2023). A company wants
to get human resources with the best qualifications and performance, so the
company can manage and pay attention to employees as much as possible (Adillah & Zaky, 2022). The company's
actions can encourage human resources to survive and make maximum contributions
as a form of reciprocity that the company has made to its employees (Chali & Lakatos, 2024).
����������� Companies
generally experience employee turnover or employee turnover. Referring to the
description of (Taylor et al., 2024) reveals that
turnover intention is defined by an attitude or behavior that employees have who
tend to seek or leave a job for a set period of time. The form of turnover
intention consists of resignation, transfer out of the company unit and
dismissal or death of an employee. Referring to the description of (Nguyen & Tuan, 2022), when employees
do not receive support from family and colleagues supportively, it will result
in the employee wanting to find alternative jobs that have a positive impact.
However, on the other hand, employees feel that the company can provide support
such as caring about the welfare and prosperity of an employee, with this the
employee's intention to leave a certain company will later be lost or reduced (K���kel, 2024).
����������� The
phenomenon that takes place in a company in the field of glue in Indonesia is
that PT Konishi Lemindo Indonesia still has a fairly high employee turnover
rate. This is in line with the results of a survey that has been carried out by
HRD Departments during 2018 � 2021 there was a turnover intention rate of more
than 27% supported by data on the table of the number of employees of PT
Konishi Lemindo Indonesia in 2018 � 2021 as follows:
Table
1. Data
on the Number of Employees of PT Konishi Lemindo Indonesia Entering and
Quitting 2018-2021
Year |
Permanent Employees |
% |
Contract Employees |
% |
||
Enter |
Out |
Enter |
Out |
|||
2018 |
18 |
5 |
27,78 |
63 |
24 |
38,10 |
2019 |
26 |
8 |
30,77 |
86 |
35 |
40,70 |
2020 |
44 |
14 |
31,82 |
107 |
47 |
43,93 |
2021 |
32 |
11 |
32,38 |
124 |
58 |
46,77 |
Source: PT Konishi Lemindo Indonesia's
internal data (2018 � 2021)
�����������
Referring to table
1, it shows that in 2018 � 2021 there was an increase every year of more than
25% in permanent and contract employees as well as those who stopped working.
In 2020 � 2021 was the year when there was a transfer of ownership from PT
Lemindo Abadi Jaya to PT Konishi Lemindo Indonesia, supported by the majority
of employees who retired so that the percentage of recruitment and the number
of employees who stopped working. So that PT Konishi Lemindo Indonesia in the
last four years, the number of employees who stopped working has increased. In
addition to the Sidoarjo area is where the author works, it is a strong reason
to choose the object in the research.
����������� This
is because the majority of employees who stop working have two reasons,
including resignation and retirement (Carolina et al., 2024). The turnover
intention rate of employees can be said to be not good when it has exceeded 10%
per year for the number of employees who resign or join a certain company. The
increase that occurred in the company PT Konishi Lemindo Indonesia was due to
the factor contained in employees was job satisfaction. The results of this
study are in line with the observation made by the researcher that some
employees feel dissatisfied with what they are doing and what they get, so
employees make the decision to leave or leave the company.
����������� Turnover
intention is the result of an evaluation related to the relationship between
the individual and the organization to the continuity of the relationship with
their work (Ahmad, 2018). Companies will
try to lower the level of tendency to quit work and companies must understand
the various factors that can influence employees to change jobs (Lu et al., 2023). There are
variables that cause the desire for employees to move are in the form of
demographic factors (achievements, professional interests, personality,
education, gender, working period, and also age) (Ndjama & Van Der Westhuizen, 2024). Then there are
other factors that affect the desire to change jobs, including job
satisfaction, compensation, leadership style, organizational culture, and
careers that employees can accept in the organization.
����������� This
study uses social exchange theory as the theoretical basis in this study.
According to Mighfar (2015:260), it is stated that social behavior is defined
by the function of an individual or his situation in the sense that each human
or individual will later perform different actions and ways when in the same
situation or condition, each behavior of an individual will later reflect the
set of traits that he carries in a certain atmosphere or situation,� That is, a behavior that is intended or
directed at a certain individual to another individual. The analysis regarding
the relationship of social relations based on cost and reward is in the form of
the characteristics of the exchange theory, this theory focuses attention at
the level of microanalysis, especially at the level of social reality between
individuals (interpersonal). This exchange theory emphasizes Homans' exchange
theory by using the principles of an individual's psychology in explaining
social behavior at the macro level, which is a larger social structure that
arises from various processes of basic exchange.
����������� Furthermore,
it focuses on the real behavior of an individual who can be empirically
measured and observed. Based on this perspective of social exchange, it is
stated that this individual will later calculate a relationship by reducing the
sacrifice for the reward he gets as a whole, based on this theory, into the
relationship of exchange with other individuals. According to Mighfar
(2015:270) Because individuals will obtain or get sacrifices (costs), rewards
(rewards), and profits (profits). The basic principle of this social exchange
is in the form of distributive justice, namely as a rule that states or shows a
reward that is in line with the amount of investment.
����������� Referring
to the description stated by Indrayani (2024), it is stated
that job satisfaction is defined by the view or perspective of an individual
who makes an assessment for the amount of work he performs will be able to
provide fundamental things for him. Meanwhile, the cause of the individual's
dissatisfaction comes from the job itself whether it can provide interest to
the employee, whether the salary provided by the company is in line with what
the employee provides, promotion opportunities for employees to increase
self-worth, superiors who can directly or indirectly contribute and cooperative
colleagues in the company's work environment.
����������� Job
satisfaction is defined as a form or attitude of good and positive that is
related to self-adjustment by employees in their work circumstances or
conditions. These conditions include wages or salaries, physical conditions,
social conditions and psychological conditions (Kononenko et al., 2024). When an employee
works not only focusing on the economic element, increasing employee
satisfaction with wages or salaries will decrease turnover intention. An
employee to leave a job correlates with the employee's high or low job
satisfaction. When employees have a high sense of job satisfaction, they will
be productive in realizing organizational goals and unwilling to leave the
company (Algarni & Alemeri, 2023).
����������� According
to Schuler and Jackson (1997:96), fairness emphasizes that companies must apply
the principle of fairness to employees without discriminating between
individuals with mutual respect and mutual care between employees and the
company. Dessler (2000:180) explains that there are three components to define
organizational law. First, distributive law refers to the law and justice of a
certain decision, the second is in the form of procedural law that refers to
justice in a certain process, and the third is the law of interaction, which
refers to behavior when the manager carries out interpersonal relationships
with his employees.
����������� Distributive
justice can be described as justice that focuses on outcomes or outpouts with
the perspective of justice, contribution and needs (Kim, 2024). The distributive
justice that exists in a company will later lead to the emergence of
satisfaction with employees who have increased. By going through the same
workload, the salary they get is the same, therefore their job satisfaction
will be fulfilled later. Not only is salary associated with a person's
sacrifice, but various existing company policies can influence the employee's
work as well as career such as a cooperative work environment, fair
compensation and a guarantee of good prosperity. When there is distributive
injustice to work, the employee is not satisfied with what he has done while
carrying out his work.
����������� Procedural
fairness is related to fairness when a company makes a decision by involving
employees. The perception contained in this procedural justice will later
produce good and positive results, in this case it is in the form of the desire
to remain in a company, motivation, affective commitment and employee
performance. According to Wiratama et al., (2017:2140), procedural justice is
defined as a form of justice that focuses on the method and amount of reward it
receives. This procedural justice has a relationship in the implementation and
decision-making with fair and appropriate objectives. When someone agrees with
the rules that have been made, used to treat employees well, the rules are
easily accepted. Procedural injustice is decision-making that does not consider
employees to have an opinion.
����������� The
researcher refers to previous research in several journals that discuss the
variables of job satisfaction, distributive justice, and procedural fairness of
variables to turnover intention variables. Below is the research gap between
procedural justice and the influence of distributive justice on the variable of
turnover intention with job satisfaction as an intervening variable.
Tabel
2. Research
Gap
Result |
|
Yudhian et al., (2020) |
Procedural
fairness and distributive fairness have a significant negative influence on
turnover intention variables . |
Pariatiningsih and Utama (2015) |
Distributive
fairness and organizational commitment have a negative influence on the
variable of employee turnover intention
. |
Sugianto (2011) |
Distributive justice and procedural justice have
a negative and significant influence on the variables� of turnover intention and organizational commitment can mediate these two
variables. |
Wulansari (2018) |
Procedural fairness has no effect on the turnover intention variable |
Farlianto (2014) |
Job satisfaction contributes to a negative and
significant influence on �employee turnover intention variables |
Indrayanti and Riana (2016) |
Job
satisfaction contributes to a negative and insignificant influence on the turnover intention variable. |
Ganto (2019) |
Procedural justice and distributive justice
variables have a significant and positive influence on job satisfaction
variables |
Sutrisna and Rahyuda
(2014) |
Distributive justice contributes a significant
and positive influence on job satisfaction variables. |
Widiastuti (2016) |
Procedural justice contributes a significant and
positive influence on job satisfaction variables |
Findikli from Bayar�elik (2016) |
Job satisfaction has been shown to mediate the
relationship between distributive justice and procedural justice |
Khan
(2018) |
Procedural fairness and distributive fairness have a
negative and significant influence on the
turnover intention variable �and
have a significant and positive influence on the organizational commitment
variable. |
Vaamonde
et al., (2018) |
Job satisfaction mediates the relationship between
procedural justice and distributive justice. |
Source: Summary of previous research
����������� In
Table 2, the researcher still could not find the influence of procedural
justice and distributive justice on the turnover intention variable with job
satisfaction as an intervening variable. The results of previous studies still
provide different results and are related to the phenomena that have been
explained so that it is interesting for researchers to re-research. This research
will be carried out at PT Konishi Lemindo Indonesia, the researcher will
conduct a research entitled "The Influence of Distributive Justice and
Procedural Justice on Turnover Intention with Job Satisfaction as an
Intervening Variable at PT Konishi Lemindo Indonesia Sidoarjo".
����������� The
purpose of this study is to be able to carry out an analysis of the concept of
social exchange theory which is linked to the variables of procedural justice
and distributive justice as exogenous variables, and as for the turnover
intention variable as an endogenous variable, while the job satisfaction
variable as an intervening variable. For this study, the specific purpose of
this study is to find out and analyze the effect of distributive justice on job
satisfaction. To find out and analyze the influence of procedural fairness on
job satisfaction. To find out and analyze the effect of job satisfaction on
turnover intention. To find out and analyze the effect of distributive justice
on turnover intention. To find out and analyze the effect of procedural
fairness on turnover intention. To find out and analyze the effect of
distributive justice on turnover intention mediated by job satisfaction. To
find out and analyze the effect of procedural fairness on turnover intention
mediated by job satisfaction.
����������� Benefits
of this research will be able to provide information to certain interested
parties, including that this research is expected to be useful for the
development of science related to the theory of social exchange as a means of
reference to provide various information both theoretical and empirical. This
research can be used for human resource development management in the context
of improving employee performance at PT Konishi Lemindo Indonesia and expanding
management insights on the influence of distributive justice, procedural
justice on turnover intention variables through job satisfaction. This research
can be used by company management to be a source of knowledge and input for
companies in making policies related to the relationship of procedural
fairness, distributive fairness to turnover intention through job satisfaction
in this company.
RESEARCH METHOD
This study uses
quantitative research where the data needed is primary data. Primary data comes
from the results of a questionnaire of each respondent at PT Konishi Lemindo
Indonesia. Quantitative data came from the results of questionnaires related to
the variables of distributive justice, procedural justice, job satisfaction and
turnover intention. This research was conducted at PT Konishi Lemindo Indonesia
located at the Meiko 3 Warehousing Complex No. 18 Jl. Raya Betro, Kepuh, Betro,
Kec.
RESULT AND DISCUSSION
Validity and Reliability Test
1. Validity
Test
����������� In
this study, the validity test can be used as a measuring tool for the validity
of a questionnaire that has been made. A questionnaire can be said to be valid
when a question or statement can explain something that can be measured from
the questionnaire (Ghozali, 2011:52). Validity testing can be carried out using
IBM SPSS software. The validity test uses a comparison between the correlation
value (r-calculus) and the critical number (0.3) When a statement of a variable
is declared valid, the statement can be used for research data. The basis for
declaring the validity or not of a variable statement is by comparing the value
of r calculated. When the value of r is calculated ≥ 0.3, the statement
item is valid, if the value of r is calculated ≤ 0.3, the statement item
is invalid (Sugiyono, 2016:179).
����������� The
validity test of the questionnaire statement in this study was carried out by
conducting a questionnaire distribution test of 30 people.
Table
3. Results
of Validity Test of Distributive Justice Variables
Statement |
r-count |
r-critical |
Ket. |
|
Work Schedule (JK) |
JK1.1 |
0.69 |
0,3 |
Valid |
JK 1.2 |
0,70 |
0,3 |
Valid |
|
Workload (BK) |
BK 1.3 |
0,80 |
0,3 |
Valid |
BK 1.4 |
0,40 |
0,3 |
Valid |
|
Awards Received (PYK) |
PYK 1.5 |
0,83 |
0,3 |
Valid |
PYK 1.6 |
0,65 |
0,3 |
Valid |
|
Corporate Responsibility (TJP) |
TJP 1.7 |
0,83 |
0,3 |
Valid |
TJP�
1.8 |
0,77 |
0,3 |
Valid |
Source: Primary data processed, 2022
����������� From
the results of table 3, it can be concluded that all statement items contained
in the distributive justice variable (KD) can be declared valid, this is
because the value of this r-count is higher compared to the critical r-value of
each statement item exceeding 0.3.
Table
4. Results
of Procedural Justice Variable Validity Test
Variable |
Statement |
r-count |
r-critical |
Ket. |
Fair Formal Procedure (Prosedur Fomal Yang
Adil) |
FFP 2.1 |
0,93 |
0,3 |
Valid |
FFP 2.2 |
0,78 |
0,3 |
Valid |
|
FFP 2. 3 |
0,86 |
0,3 |
Valid |
|
Interactional Justice |
IJ 2.4 |
0,80 |
0,3 |
Valid |
IJ 2.5 |
0,73 |
0,3 |
Valid |
|
IJ 2.6 |
0,92 |
0,3 |
Valid |
Source: Primary data processed, 2022
����������� From
the results of table 6, it can be concluded that all statement items contained
in the procedural justice (KP) variable can be declared valid, this is because
the value of this r-count is higher compared to the critical r-value of each
statement item exceeding 0.3.
Table
5. Results
of the Validity Test of Job Satisfaction Variables
Variable |
Statement |
r-count |
r-critical |
Ket. |
Work Itself (PIS) |
PIS 3.1 |
0.81 |
0,3 |
Valid |
PIS 3.2 |
0,69 |
0,3 |
Valid |
|
Promotion Opportunities (KP) |
KP 3.3 |
0,77 |
0,3 |
Valid |
KP 3.4 |
0,77 |
0,3 |
Valid |
|
Salary (G) |
G 3.5 |
0,62 |
0,3 |
Valid |
G 3.6 |
0,74 |
0,3 |
Valid |
|
G 3.7 |
0,42 |
0,3 |
Valid |
|
G 3.8 |
0,48 |
0,3 |
Valid |
|
Supervision (Superior) |
S 3.9 |
0,85 |
0,3 |
Valid |
S 3.10 |
0,86 |
0,3 |
Valid |
|
Colleagues (RK) |
RK. 11 |
0,58 |
0,3 |
Valid |
RK� 12 |
0,48 |
0,3 |
Valid |
|
Working Conditions (KK) |
MO 13 |
0,70 |
0,3 |
Valid |
MO 14 |
0,80 |
0,3 |
Valid |
Source: Primary data processed, 2022
����������� From
the results of table 5, it can be concluded that all statement items contained
in the job satisfaction variable (KK) can be declared valid, this is because
the value of this r-calculation is higher compared to the critical r-value of
each statement item exceeds 0.3.
Table
6. Results
of Validity Test of Turnover Intention Variables
Variable |
Statement |
r-count |
r-critical |
Ket. |
Thinking About Exiting (MUK) |
MUK 4.1 |
0.68 |
0,3 |
Valid |
MUK 4.2 |
0,87 |
0,3 |
Valid |
|
Job Alternative Search (PAK) |
PAK 4.3 |
0,86 |
0,3 |
Valid |
PAK 4.4 |
0,86 |
0,3 |
Valid |
|
PAK 4.5 |
0,76 |
0,3 |
Valid |
|
Intention to Exit (NUK) |
4.6 |
0,80 |
0,30 |
Valid |
4.7 |
0,79 |
0,30 |
Valid |
Source: Primary data processed, 2022
����������� From
the results of table 6, it can be concluded that all statement items contained
in the turnover intention (TI) variable can be declared valid, this is because
the value of this r-count is higher compared to the r-table value for each of
the statement items exceeding 0.30.
2. Reliability
Test
����������� This
reliability test has the function of measuring a questionnaire in the form of
an indicator of a variable. When a questionnaire can be said to be reliable or
reliable when respondents answer statements that are stable or consistent. The
standard used to test reliability can use the cronbach alpha technique >
30%. When a variable has a Cronbach alpha value of > 60%, it is hereby
stated that this variable is reliable, if the Cronbach Alpha value < 60%, it
is hereby stated that this variable is unreliable (Sugiyono, 2017:248).
Table
7. Cronbach
Alpha Values of Each Variable
Variable |
Cronbach Alpha |
N of Item |
Critical Value |
Information |
Distributive Justice |
0,94 |
8 |
0,6 |
Reliable |
Procedural Justice |
0,91 |
6 |
0,6 |
Reliable |
Job Satisfaction |
0,92 |
14 |
0,6 |
Reliable |
Turnover Intention |
0,94 |
7 |
0,6 |
Reliable |
Source: Primary data processed, 2022
����������� In
Table 7 above, it can be seen that the results of the reliability test on the
test of the influence of each variable show that the value of Cronbach's alpha
is greater than 0.6 so that the conclusion is that every statement contained in
all variables can be used in the study.
Hypothesis Testing
����������� The
t-test was used to determine the influence of distributive justice and
procedural justice variables as exogenous variables, whether it was significant
to the turnover intention variable as an endogenous variable with job
satisfaction as an intervening variable. In this test, a significance level of
0.05 was used and IBM SPSS Version 23 software was used so that the following
research results were obtained:
Table
8. t-Test
Results (Partial)
Variable |
T value |
Mr |
Information |
KD � KK |
4,083 |
0,000 |
Signifikan |
KP � MOM |
4,345 |
0,000 |
Signifikan |
KK �TO |
-12,072 |
0,000 |
Signifikan |
KD � TO |
-0,396 |
0,693 |
Insignificant |
KP � TO |
-0,119 |
0,905 |
Insignificant |
Source: Secondary data processed, 2022
1. Hypothesis
Test Results
����������� In
this test, it is used to determine the influence of distributive justice and
procedural justice variables as exogenous variables whether there is a
significant influence on the turnover intention variable as an endogenous
variable with job satisfaction as an intervening variable. The following is a
table of the results of the calculation of the direct and indirect influence
hypotheses
Table
9. Results
of Research Hypothesis Calculation
Variable |
Nilai Standardized Beta |
Indirect Influence |
Mr |
Information |
KD � KK |
0,405 |
- |
0,000 |
Signifikan |
KP � MOM |
0,431 |
- |
0,000 |
Signifikan |
KK �TO |
-0,856 |
- |
0,000 |
Signifikan |
KD � TO |
-0,032 |
- |
0,693 |
Insignificant |
KP � TO |
-0,010 |
- |
0,905 |
Insignificant |
KD � KK �
TO |
= 0,378 |
0,405
x 0,856 = 0,346 |
|
Signifikan |
KP � KK �
TO |
0,010
+ 0,368 = 0,378 |
0,431
x 0,856 = 0,368 |
|
Signifikan |
Source: Secondary data processed, 2022
����������� From
the hypothesis calculation table above, it can be explained about the
hypothesis of the direct and indirect influence of the variables of
distributive justice, procedural justice, turnover intention and job
satisfaction as follows:
1. Analysis
of the Influence of Distributive Justice (KD) on Job Satisfaction (KK).
����������� The results of the above analysis
show that the significance value of the distributive justice (KD) variable is
0.000 < 0.05. With this, it can be concluded that distributive justice to
job satisfaction has a significant influence.
2. Analysis
of the Influence of Procedural Justice (KP) on Job Satisfaction (KK).
����������� The results of the above analysis
show that the significance value of the procedural justice (KP) variable is
0.000 < 0.05. With this, it can be concluded that the procedural justice
(KP) variable on this job satisfaction variable has a significant influence.
3. Analysis
of the Effect of Job Satisfaction (KK) on Turnover Intention (IT) variables
����������� The results of the analysis above
show that the significance value of the job satisfaction variable (KK) is 0.000
< 0.05. With this, it can be concluded that the job satisfaction variable
(KK) on the turnover intention variable has a significant effect.
4. Analysis
of the Influence of Distributive Justice (KD) on Turnover Intention (IT)
variables
����������� The results of the above analysis
show that the significance value of the distributive justice (KD) variable is
0.693 > 0.05. With this, it can be concluded that the distributive justice
variable on the turnover intention variable has a insignificant effect.
5. Analysis
of the Influence of Procedural Justice (KP) on the Turnover Intention Variable
(Y)
����������� The results of the above analysis
show that the significance value of the procedural justice (KP) variable is
0.905 > 0.05. With this, it can be concluded that the distributive justice
variable on the turnover intention variable has a insignificant effect.
6. Analysis
of the Influence of Distributive Justice (KD) Through Job Satisfaction (KK) on
Turnover Intention (IT) Variables
����������� There is a direct influence of the
distributive justice (KD) variable on job satisfaction (KK) of 0.000 while the
indirect influence of the distributive justice (KD) variable through job
satisfaction (KK) on the turnover intention (IT) variable. It is the result of
multiplying the beta value of the variable (KD) to the beta value of the
variable (TI) with the beta value of the IT variable to the beta value of the
variable (KK), which is 0.405 x 0.856 = 0.346. So the total influence (KD) on
job satisfaction (KK) is a direct influence plus an indirect influence, which
is 0.032 + 0.346 = 0.378. The results of the calculation showed that the
results of direct influence were 0.032 and indirect influence was 0.378. From
these results, the value of indirect influence is greater than the value of
direct influence. So it can be concluded that the indirect influence (KD)
through job satisfaction (KK) on the turnover intention (IT) variable has a
significant effect.
7. Analysis
of the Influence of Procedural Justice (KP) Through Job Satisfaction (KK) on
the Turnover Intention (IT) variable.
����������� There is a direct influence of the
procedural justice (KP) variable on job satisfaction (KK) of 0.000 while the
indirect influence of the procedural justice (KP) variable through job
satisfaction (KK) on the turnover intention (IT) variable. It is the result of
multiplying the variable beta value (KP) to the variable beta value (TI) with
the beta value of the IT variable to the variable beta value (KK) 0.431 x 0.856
= 0.368. So the total influence (KP) on job satisfaction (KK) is a direct
influence plus an indirect influence, which is 0.010 + 0.368 = 0.378. The
results of the calculation showed that the results of direct influence were
0.032 and indirect influence was 0.378. From these results, the value of
indirect influence is greater than the value of direct influence. So it can be
concluded that the indirect influence (KP) through job satisfaction (KK) on the
turnover intention (IT) variable has a significant effect.
Discussion
1. Distributive
Justice Has a Positive and Significant Effect on Job Satisfaction
This study shows
that distributive justice has a positive and significant influence on job
satisfaction at PT Konishi Lemindo Indonesia. These results contradict the
research conducted by Jaenab and Kurniawati (2019) stating that distributive
justice has a negative and significant effect on job satisfaction. This
indicates that when the company increases disdistributive justice, the job
satisfaction of employees will increase. Distributive justice is a form of
justice that focuses on the ratio of rewards received by employees whether it
is balanced with what they have done and is considered reasonable by each
individual. It is hoped that employees will feel and react to the form of
distributive justice so that they can convince employees to judge that the
company has provided rewards in accordance with what they have done.
�Because in general, employees have a belief
that the company must distribute organizational results to employees according
to the level of individual contribution. When distributive justice is
increased, with this job satisfaction will increase, if on the contrary
distributive justice is low, job satisfaction will decrease and employees tend
not to trust management. This is supported by the opinion of Luthans (2011) by
using equity theory, an individual will tend to evaluate the organizational
results obtained by employees by reviewing the obligations and rights of an
employee. Another opinion explained by Homans in the theory of behaviorism or
social exchange theory explains that employees basically have motivation
related to expected rewards and consider elements such as sacrifice (cost),
profit (profit) and (reward). Then another opinion explained by Faturochman
(2015) about the values of distributive justice consists of equitable
distribution, proportional distribution, distribution based on needs, distribution
based on market supply and demand, distribution that benefits or prioritizes
other individuals, and distribution for all employees.
2. Procedural
Justice Has a Positive and Significant Effect on Job Satisfaction
This study shows
that procedural justice has a positive and significant influence on job
satisfaction at PT Konishi Lemindo Indonesia. The results of this study are
different from the research conducted by Palupi (2013) that procedural justice
has a positive and insignificant effect. From this study, it indicates that
when companies improve procedural fairness, the job satisfaction of employees
will increase. This is in line with research conducted by Farlianto (2014)
showing that job satisfaction has a negative and significant effect on the
turnover intention variable. According to Leventhal in Budiarto and Wardani
(2005:117) in making regulations, several components are needed such as: (1)
there is a group that is tasked with collecting information and making
decisions, (2) there are clear and standard regulations so that they make a
standard for conducting an evaluation, (3) there are real actions to be able to
collect information with the aim of making a fair assessment,� (4) there is a clear structure to know the
division of roles of each employee clearly so that decisions that have been
made and are final cannot be canceled, (5) decisions made must be conveyed
openly to all parties involved. This is a form of maintaining neutrality and
avoiding bias, (6) existing procedures should be supervised so that they remain
standard standards and provide sanctions when there are parties who commit
deviations so that procedures can still be enforced.
This procedural
justice has a strong relationship with the feasibility of procedures and
fairness that is used in order to produce certain decisions in an organization
or company. When the company is able to improve procedural fairness, there is
feedback from the procedural fairness component which results in increasing
positive outcomes in the form of creativity in employees. When the company is
able to make company regulations with a fair formal procedure so that it can be
followed and involve employees in decision-making to create fair regulations.
If it is connected with social exchange theory, this is in accordance with the
motivation that an employee has, such as being treated fairly so that there is
a positive commitment to the company and a positive impact that can be felt
directly by employees, namely the onset of job satisfaction.
3. Job
Satisfaction Has a Negative and Significant Effect on Turnover Intention (IT)
This study shows
that job satisfaction has a negative and significant influence on the turnover
intention variable at PT Konishi Lemindo Indonesia. The results of this study
are different from Indrayanti and Riana (2016) showing that job satisfaction
has a negative and significant effect on the turnover intention variable. This
study indicates that when employee job satisfaction increases, the intention to
leave the company (turnover intention) will decrease. This is in line with
research conducted by Farlianto (2014) stating that when employees are
increasingly satisfied with their work, the desire of employees to leave the
company becomes small.
Job satisfaction
is defined by one of various factors that are fundamental for the company and
also for employees. Companies to meet job satisfaction for employees there are
factors that must be met and can be created in the work environment, such as
placing employees according to the field of expertise that the individual has,
the workload must be adjusted to the employee's ability so that the tasks given
by the company will be completed quickly, the attitude of leaders or management
in the company must not be in favor of one party because it can cause disputes
in the company environment,� equipment
used in the company to support the work that the company gives to employees and
also as a form of facilities available in the company.
Companies are also
required to meet the needs needed by employees, because basically an individual
is not oriented to the salary received in each period of time to get job
satisfaction, but other needs such as career paths in the company, policies
made by the company, relationships between management and employees, and
working conditions that can support employees to have a sense of comfort.
With the various
efforts carried out by the company to create job satisfaction for employees,
the intention to leave the company will tend to decrease and the company will
not lose employees who have good qualifications.
4. Distributive
Justice Has a Negative and Insignificant Effect on Turnover Intention
This study shows
that distributive justice has a negative and insignificant influence on the
turnover intention variable at PT Konishi Lemindo Indonesia. The results of
this study are in accordance with the research carried out by Pariatningsih and
Utama (2015:3520) that distributive justice has a negative and significant
effect on the turnover intention variable. This indicates that when employee
job satisfaction increases, the intention to leave the company (turnover
intention) does not change.
Distributive
justice is justice that focuses on balancing distribution results with various
forms such as bonus benefits and salaries that will be received by employees.
Companies generally reward employees according to what they do, but employees'
desire to leave the company does not focus on the rewards received by
employees.
The lack of
influence of distributive justice on the turnover intention variable shows that
when the company increases distributive justice it does not have a significant
influence on the turnover intention variable According to Goncalo and Kim
(2010:100) there are factors that affect employees to leave the company while
distributive justice in the company has increased: (1) employees want to leave
the company because they want to seek challenges outside The company where he
works, because the employee has the belief that the company out there provides
a higher challenge than the previous company, (2) the employee wants to leave
the company because he is looking for a better work experience and career path
than the previous company, in general, the employee compares the work
experience and career path obtained at the previous company is still not in
accordance with the desired expectations. So individuals have the desire to
move to another company with the hope that work experience is in accordance
with their educational background, improving individual abilities and career
paths faster. (3) employees want to leave the company because they want to find
alternative jobs such as trying in a new position or position in another
company. The majority of each individual certainly has a lot of desires with
the aim of increasing their capacity and having experiences that are considered
unique. Because of these factors, when the company tries to increase
distributive fairness, it does not affect someone to leave the company.
5. Procedural
Justice Has a Negative and Insignificant Effect on Turnover Intention
The results in
this study show that procedural fairness has a negative and insignificant
influence on the turnover intention variable at PT Konishi Lemindo Indonesia.
This indicates that when procedural fairness increases, the intention to leave
the company (turnover intention) will decrease.
Procedural
fairness is closely related to fairness and the feasibility of procedures used
to produce decisions in an organization. When the company is able to improve
procedural fairness, there is feedback from the procedural fairness component
which results in increasing positive outcomes in the form of creativity in
employees. When the company is able to make company regulations with a fair
formal procedure so that it can be followed and involve employees in
decision-making to create fair regulations so that the desire of employees to
leave the company is decreasing.
However, the lack
of procedural fairness on the turnover intention variable reflects that
companies that make regulations fairly and unbiased, it does not have a
significant influence on the turnover intention variable. There are several
factors (1) employees in the company, this can be caused because employees feel
that the existing regulations that have been made by the company still cannot
meet the elements of justice for the individual. The measure of whether a
regulation is fair or not cannot be measured with certainty because the
assessment of each individual is certainly different. Individuals will tend to
look for job openings elsewhere and contact some friends for job openings
elsewhere. (2) In making regulations contained in this company, the authorized
parties in formulating the company's regulations do not include all employees
in the process of formulating such regulations. There are several management
considerations, namely because the ability of employees is not all capable of
formulating, analyzing and deciding on a regulation, because each employee is
also influenced by work experience factors, educational background and other
factors that support in deciding a regulation that can be complied with by all
employees.
6. Job
satisfaction is able to mediate between the influence of distributive justice
on turnover intention.
The results in
this study show that distributive justice does not have a significant effect on
the turnover intention variable at PT Konishi Lemindo Indonesia, but
distributive justice has a significant influence on job satisfaction This
indicates that when job satisfaction is the main factor as well as a supporting
factor for employees to contribute to the company and reduce the desire of
employees to leave the company
Meanwhile, the
factor that can increase job satisfaction is distributive justice. The company
in improving distributive justice in the corporate environment adheres to the
values of distributive justice and according to the opinion of Faturochman
(2015) which consists of equitable distribution, proportional distribution,
distribution based on needs, distribution based on market supply and demand,
distribution that benefits or prioritizes other individuals, and distribution
for the common good.
When the company can increase the value of
distributive justice based on these values, job satisfaction can help prevent
employees from having the desire to leave the company, because every individual
in the company has qualifications according to the company's needs. If it is
associated with the distributive justice indicator when the workload is given
by the company by considering the pay (salary) job satisfaction indicator, then
the intention to leave the company will decrease. When there are employees who
leave the company because they are affected by not having satisfaction at work,
the company will lose valuable assets that can reduce the company's
achievements in the future.
7. Job
Satisfaction Is Able To Mediate Between The Influence Of Procedural Justice On
The Turnover Intention Variable,
The results in
this study show that procedural fairness is not significant to the turnover
intention variable at PT Konishi Lemindo Indonesia, but procedural fairness has
a significant influence on job satisfaction This indicates that when job
satisfaction is the main factor as well as a supporting factor for employees,
they can contribute to the company and reduce employees' desire to leave the
company
Meanwhile, the
factor that can increase job satisfaction is procedural fairness. The company
will certainly make regulations in various sectors with the aim of supporting
the achievement of the company's goals and can be followed by all parties in
the company. When the regulation is implemented and there is an individual who
has an assessment that the regulation feels unfair or does not represent his or
her aspirations, the individual will tend to leave the company because he is
uncomfortable with the assessment he is making and will tend to look for
another company. Therefore, there needs to be an increase in distributive
justice and job satisfaction to employees so that the desire of employees to
leave the company will decrease. This is also supported by research carried out
by Booth and Hammer (2007) focusing on aspects in turnover intention that can
be used as a consideration for companies to improve procedural fairness by
considering employee job satisfaction, namely (1) work improvement to express the
employee's understanding of whether there is a career improvement (2) employee
career development that has been achieved (3) management support to provide
support to employees (4) satisfaction employee work and (5) a level of
commitment that takes into account employee feelings.
CONCLUSION
����������� The results of
the test in this study are that distributive justice has a positive and
significant effect on the job satisfaction variable at PT Konishi Lemindo
Indonesia. This can reflect that there is an alignment between the distribution
of the remuneration ratio carried out by the company to employees so that
employees have good job satisfaction.
����������� The results of
the test in this study are that procedural fairness has a positive and
significant effect on the variable of job satisfaction at PT Konishi Lemindo
Indonesia. This can reflect that there is harmony between the company's
regulations that have been made and do not favor anyone so that employees have
good job satisfaction.
����������� The results of
the test in this study are that job satisfaction has a negative and significant
effect on the turnover intention variable at PT Konishi Lemindo Indonesia. This
can reflect that there is a harmony between the company's ability to create job
satisfaction for employees so that the employee's desire to leave the company
decreases.
����������� The results of
the test in this study are that distributive justice has a negative and
insignificant effect on the turnover intention variable at PT Konishi Lemindo
Indonesia. This can reflect that when the company increases distributive
fairness, it does not make a significant change to the turnover intention
variable
����������� The test results
in this study are that procedural fairness has a negative and insignificant
effect on the turnover intention variable at PT Konishi Lemindo Indonesia. This
can reflect that when the company makes fair regulations and improves
procedural fairness, it does not have a significant effect on the turnover
intention variable.
����������� The results in
this study show that distributive justice has a negative and insignificant
effect on the turnover intention variable at PT Konishi Lemindo Indonesia, but
distributive justice has a positive and significant effect on job satisfaction.
This indicates that when job satisfaction is the main factor as well as a
supporting factor for employees, they can contribute to the company and reduce
the desire of employees to leave the company
����������� The results in
this study show that procedural fairness has a negative and insignificant
effect on the turnover intention variable at PT Konishi Lemindo Indonesia, but
procedural fairness has a positive and significant effect on job satisfaction.
When the regulation is implemented and there is an individual who has an
assessment that the regulation feels unfair or does not represent his or her
aspirations, the individual will tend to leave the company because he is
uncomfortable with the assessment he is making and will tend to look for
another company. Therefore, there needs to be an increase in distributive
justice and job satisfaction to employees so that the desire of employees to
leave the company will decrease.
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