Riza Nuansyah Putra, Ismu Rini Dwi Ari, Christia Meidiana
The Development of Oro-Oro Dowo Traditional Market Logistics in the New
Normal Era with Joint Delivery Approach 281
INTRODUCTION
The concept of logistics has actually been known for a long time and began to be
used frequently in the 1950s [1]. Logistics can simply be interpreted as the flow of
material, information, and money between consumers and suppliers. The development of
logistics goes hand in hand with advances in management theory and information
systems, which have more influence on business and economics. Urban logistics focuses
on the activities of transporting goods, social or environmental problems, congestion, and
energy saving in urban areas [2].
In general, the problem of urban logistics is the high cost and time requirements
of the movement of goods in urban areas. Electronic commerce offers a solution to this
problem which has been proven in several cases. Emkhe shows that electronic commerce
can shorten delivery times because it can be done anywhere and anytime [3]. In
Indonesia, the E-Commerce Statistical Report notes that 53.52% of new entrepreneurs,
dominated by the wholesale and retail sector, use digital platforms to market their goods
[4].
Technological developments have also begun to be applied to conventional
trading activities. In addition, the COVID-19 pandemic has also spurred the application
of online buying and selling activity programs in line with the enactment of social
restrictions [5]. In the 2020-2024 RPJMN, a strategy that can be carried out by the
people's market is the development of an information system that utilizes technology to
survive in the new normal. The people's market, which is a place for direct meetings
between sellers and buyers, has begun to adapt to accepting orders online (in a network).
PERWALI Malang City No. 19 of 2020 Article 24 paragraph 1 point c, contains
rules so that people's market managers facilitate and prioritize online buying and selling
transactions. As a result, there are ten people's markets in Malang City that serve online
transactions during the new normal [6]. Developers of freight forwarding services are
divided into two types of providers, namely government and private. The Malang City
Government through DISKOPERINDAG uses the Instagram application service
(Instagram Pasar Rakyat) and the website (pasar.id) as a medium for ordering.
Meanwhile, private developers such as GO-Jek, Grab, and E-Pasar have their own
applications according to the characteristics of the service. The difference in media has an
impact on the interest of buyers in buying and selling online.
Existing facilities and infrastructure for the Oro-oro Dowo People's Market are in
accordance with SNI 8125 2015. However, in order to accommodate the interests of
service developers, an appropriate mechanism is needed. Considering the number of
service developers, the joint delivery system was chosen as a logistics development
concept which involves collaboration. The shared delivery system is a core scheme in city
logistics for more efficient and environmentally friendly urban transportation [7]. The
goal is to increase the efficiency of urban goods distribution by consolidating goods from
competitive freight carriers, reducing environmental damage, reducing congestion,
improving safety and security conditions in urban areas [8].
The movement of vehicles to the people's market begins with the arrival of the
supply of goods and continues with the visit of buyers directly to the location. Currently,
the Oro-oro Dowo People's Market has been facilitated by four developers who are ready
to help with the distribution of goods. Drivers number from GO-Jek has reached 10,000.
This number has not been updated and added from Grab driver partners, e¬-pasar,
Instagram pasar rakyat and pasar.id which causes the accumulation of transportation.
Although it has been supported by several online transaction service providers,
the Malang City Government needs to consider future conditions. Nowadays service