How to cite:
Antonius Alijoyo, Erna Haerani. (2022). The Implementation of the
Care-Protect (Pedulilindungi) Application: the Economic Impact and
Constraints Faced. Journal Eduvest. Vol 2(1): 131-139
E-ISSN:
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Eduvest Journal of Universal Studies
Volume 2 Number 1, January 2022
p- ISSN 2775-3735 e-ISSN 2775-3727
THE IMPLEMENTATION OF THE CARE-PROTECT
(PEDULILINDUNGI)
APPLICATION: THE ECONOMIC IMPACT AND
CONSTRAINTS FACED
Antonius Alijoyo, Erna Haerani
Parahyangan Catholic University, Bandung
1
, LIKMI College of Management and
Computers, Bandung
2
, Indonesia
ARTICLE INFO ABSTRACT
Received:
December, 26
th
2021
Revised:
January, 17
th
2022
Approved:
January, 18
th
2022
The COVID-19 pandemic has harmed the global economy. This is
due to the imposition of restrictions on social activities, which
have a negative impact on employment and subsequently harm
people's income and purchasing power. For this reason, the
government has issued Care-Protect (PeduliLindungi) application,
which functions to ensure that everyone active outside the house
has been vaccinated and is free from the virus. This study aims to
analyze the impact of the implementation of the PeduliLindungi
application on community and economic activities in Indonesia
and the obstacles faced in its implementation. This research was
carried out by following a systematic literature review research
method. The data were collected from previous studies that
examined the enforcement of PeduliLindungi applications. The
data were collected from the research results in articles
published in Sinta indexed journals. The collected data is then
analyzed using an interactive data analysis model. The results of
this study indicate that the PeduliLindungi application has some
impacts on the people's economy in Indonesia. In addition, this
research also identifies several obstacles faced by the community
and the government in implementing the PeduliLindungi
application. Detailed results regarding the positive and negative
impacts and constraints are discussed in this article, and some
suggestions based on the findings are also presented.
KEYWORDS
Community Economy, Covid-19, Pedulilindungi Application,
Systematic Literature Review
This work is licensed under a Creative Commons
Attribution-ShareAlike 4.0 International
Antonius Alijoyo, Erna Haerani
The Implementation of the Care-Protect (Pedulilindungi) Application: the Economic
Impact and Constraints Faced 132
INTRODUCTION
In an economy, various variables are used as economic stability, even most of the
variables are used to increase a country's economic growth. In addition to the variable,
there is a shock which is the meeting point for measuring the stability or instability of the
economy (Carvallo & Pagliacci, 2016); (Greenwood-Nimmo & Tarassow, 2016). In
general, macroeconomic studies aim to examine the relative importance of expansion and
the dynamics of macroeconomic variables due to shocks. The phenomenon of shock has
succeeded in attracting attention regarding the source and impact of an economic shock,
both in an economy in one country and in another, which shows that there has been
economic instability and deserves further exploration of its implications and impacts on
the economy as a whole. The global Covid-19 outbreak has caused an economic shock,
which has affected other macroeconomic variables, resulting in economic instability in
various countries (Azomahou, Ndung’u, & Ouédraogo, 2021).
The increasingly widespread of COVID-19 will prolong the period of the fall of
the Asia Pacific economy. Australia, Hong Kong, Singapore, Japan, South Korea, and
Thailand have been dragged into recession (Glocker & Piribauer, 2021) (van der Wielen
& Barrios, 2021). The current slowdown in global economic development has had a
significant impact on Indonesia's economic growth. Specifically for Indonesia, with the
emergence of Covid-19, the Indonesian government has begun to emphasize that people
are advised not to do activities outside their homes to avoid the increasing spread of
Covid-19 (Irawan et al., 2020; Ulhaq et al., 2020). In contrast to other countries that have
locked down, the Indonesian government with a policy of social distancing or Large-
Scale Social Restrictions is expected to reduce the impact of the economic crisis. This
policy affects the economic activities of the people in Indonesia by limiting the space for
people to move, not to mention the number of employees who have to be laid off and
even dismissed from work by companies with reasons to cover losses that continue to
grow (Mardiansyah, 2020).
Furthermore, the spread of Covid-19 can then be seen from two different
economic points of view, namely supply and demand. From the demand side, the Covid-
19 pandemic reduced the consumption sector, travel, and transportation activities, as well
as increased transportation and trade costs (Ben Hassen et al., 2021)(Ben Hassen et al.,
2021; Cavallo et al., 2020; Cruz-Cárdenas et al., 2021). Meanwhile, from the supply side,
there was a contraction in worker/labor productivity, a decline in investment and funding
activities, and disruption of the global value chain (Mofijur et al., 2021). From the
consumption side, people's consumption patterns due to the spread of Covid-19 will
automatically change. People will tend not to do travel or tourism activities and are more
likely to increase consumption of necessities that are considered necessary in anticipation
of restrictions on human movement (Béné et al., 2021).
The impact of the Covid 19 pandemic on Indonesia's macro conditions can be
seen from several events. In April 2020, around 1.5 million employees were laid off (City
et al., 2021; Zubaidi et al., 2020). Second, the air service sector lost revenue of around
IDR 207 billion in lost revenue, of which around IDR 48 billion lost revenue came from
Chinese airlines (Panday, 2020). According to the Indonesian Hotel and Restaurant
Association that there has been a decline in hotel occupancy rates in Indonesia by 50%.
The Coronavirus affects hotels, restaurants, and retail entrepreneurs who support tourism.
The decline in hotel occupancy affected the continuity of the hotel business in the long
term. The lack of tourists also impacts restaurants, where most consumers are tourists.
The weakening tourism sector also had an impact on the retail industry. The spread of
Covid 19 also affects the investment, trade, micro, small and medium enterprises sector
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because when tourists visit tourist attractions, these tourists typically make requests or
buy souvenirs. Eighth, inflation occurred in March 2020 of 2.96% year on year (YoY),
with rising prices for gold jewelry and some food prices, which experienced quite a
drastic increase.
Efforts have been made to combat Covid-19 through technology, one of which is
the creation of Covid-19 prevention applications. Indonesia developed a local application
called Care-Protect (PeduliLindungi). This application utilizes personal data and a
Bluetooth network connection that functions to track location and record user activity to
prevent the spread of Covid-19. This application notifies developers and users if contact
is detected with a positive Covid-19 patient or person under surveillance. With this
application, the government provides an opportunity for healthy people to continue their
activities to carry out economic activities. This study aims to see how the impact of the
application of this PeduliLindungi application on the economy in Indonesia. It is hoped
that the findings in this study can be used as input for the development of PeduliLindungi
applications and assist the government in taking appropriate policies to maintain public
health and safety without neglecting the economic aspect.
RESEARCH METHOD
The researcher conducted this study by following the Systematic Literature
Review approach to achieve the study's objective. The researchers did fours steps during
the study, namely designing the review, conducting the review, analyzing, and writing the
review (2019). The researcher selected Sinta indexed national journals to collect the
intended data. Furthermore, the journal that published the article was verified on the Sinta
website to ensure that Sinta indexes the national journal. The selected articles are
published from 2020 to 2021, which discuss the implementation of the PeduliLindungi
application. The collected data was then analyzed qualitatively with an interactive model
analysis technique consisting of three stages, data reduction, data display, and conclusion
drawing/verification (Miles et al., 2014).
RESULT AND DISCUSSION
The discussion is started with an explanation of the PeduliLindungi application.
Then, it is specifically followed by the identification of the impacts of the implementation
of application and its obstacles.
PeduliLindungi Application
The PeduliLindungi application is stipulated through the Decree of the Minister of
Communication and Information Number 171 of 2020 as amended by the Decree of the
Minister of Communication and Informatics Number 253 of 2020 concerning
Amendments to the Decree of the Minister of Communication and Information
Technology Number 171 of 2020 concerning the Determination of the PeduliLindungi
Application in the Framework of Implementing Health Surveillance for Handling Corona
Virus Disease 2019 (Covid-19). As an application that is used in the implementation of
health surveillance by the government in dealing with the spread of Covid-19, the
PeduliLindungi application must continue to be maintained because it is beneficial for the
community in tracing, tracking, and warning (warning and fencing) Covid-19
(Nurhidayati, Sugiyah, & Yuliantari, 2021).
Antonius Alijoyo, Erna Haerani
The Implementation of the Care-Protect (Pedulilindungi) Application: the Economic
Impact and Constraints Faced 134
The PeduliLindungi application is still being developed by completing various
features that make it easier for people in the new normal era. One of which is the addition
of the e-passport feature as a travel document in the form of user data that has been
declared negative for the Covid-19 test. The government has also improved the
PeduliLindungi application to use non-smartphone devices. So later, this application can
also be used by telephone users via SMS technology (Kementerian Kesehatan, 2021). In
addition, the government has also created a monitoring dashboard that is used for tracing,
tracking, and fencing. In this case, dashboard tracing and tracking to see users who have
close contact with positive patients. Fencing dashboard to see the movement of people in
self-quarantine. Monitoring is available at the Ministry of Health, which can monitor
patients and self-quarantining people.
This application was created to identify people who have been in close contact with
people who have tested positive for Covid-19 or Patients Under Surveillance and People
Under Surveillance (Herdiana, 2021). The user can remember his travel history and with
whom he made contact through the application. In addition, this application can also
make it easier for people who are active outside the home to be aware of virus-carrying
couriers. As long as there is a record, all positive, recovered, under monitoring, or healthy
people provide information about themselves. As for how the PeduliLindungi application
works, people who have downloaded it are asked to activate Bluetooth on their
cellphones. It is hoped that with the Bluetooth condition being active, the application
periodically identifies other PeduliLindungi users' phones, which are in the Bluetooth
radius, to record their location and contact time.
The mechanism is that adjacent cellphones will then record each other's
anonymous IDs, the Anonymous ID data will be stored within 14 days, so that if someone
is declared sick by a health worker (not by an application) and inputted into the database
system, then the system will filter out other anonymous IDs that have been in contact
with Covid-19 sufferers in the last 14 days (Iskak, Rusydi, Hutauruk, Chakim, & Ahmad,
2021). The PeduliLindungi application was created by the government to mitigate the
Covid-19 disaster in Indonesia. In addition to being able to provide information on the
number of people exposed to Covid per area, the PeduliLindungi application also offers
several important things related to the Covid-19 disaster, such as the existence of an
independent health check feature through a third-party application that has been provided
and some health tips in preventing the spread of Covid-19 in the community.
If the community members are going to access public facilities, they must scan the
barcode/QR Code that is available at the gate before entering the public facility (Afiana,
Yunita, Oktaviana, & Hasanah, 2020). Public facility services or are refused, for example,
because the community is in a state of Covid-19 self-isolation, which requires them to
remain in self-isolation. Public facilities that will carry out the scanning process as a
screening process for citizens through the PeduliLindungi application must be public
facilities whose implementation has been allowed and regulated through laws and
regulations, such as shopping center/mall operations. In this context, the government will
ensure that only the management of public facilities that have been given operational
permits can implement the PeduliLindungi application (Robin & Priscila, 2021).
The impact of the implementation of PeduliLindungi applications
The obligation to show a Covid-19 vaccination certificate as one of the
requirements for activities in public spaces has been implemented in several countries.
China, for example, applies full vaccination requirements to be able to go to school and
enter public spaces such as hospitals and supermarkets (XUE, 2021). Israel introduced the
green pass as a travel condition (Gewirtz-Meydan, Mitchell, Shlomo, Heller, &
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Greenstein, 2021). Several European Union countries such as France, Austria, Denmark,
and Switzerland have also implemented a vaccination card (digital green certificate)
along with a negative Covid-19 test result as a condition for enjoying public spaces, from
visits to cultural events, sports, to restaurants and cafes (de Figueiredo, Larson, &
Reicher, 2021; Hernández, Calina, Poulas, Docea, & Tsatsakis, 2021). Meanwhile, in
Indonesia, a Covid-19 vaccination certificate is given when someone has vaccinated both
the first and second doses, which can be downloaded independently through the
PeduliLindungi website and application.
From the data that has been collected, little information is obtained regarding the
economic impact caused by the implementation of the PeduliLindungi application.
However, in general, a screening process for people who will use public facilities is
expected to reduce the potential for Covid-19 transmission in public spaces (Putri &
Hamzah, 2021). On the other hand, the screening process for people who access public
facilities through the PeduliLindungi application can also provide other benefits such as
creating community economic productivity in public areas, such as in shopping centers
while still implementing health protocols, so that it is expected to be able to create
benefits that have a dual effect on the community and various aspects of community life.
The use of the PeduliLindungi application has been directly benefited by PT.
Asahi. The company's operations run smoothly because all employees can work in the
company environment to achieve the production capacity target (Kementerian
Perindustrian Republik Indonesia, 2021). In addition, with the PeduliLindungi
application, companies can be even more selective in screening guests who come to the
company. In other words, this application ensures the safety of the customers and also the
employee. Feeling secure will help the company to work effectively and at the same time
for the customers it will improve their purchase intention, especially when they buy food
or do traveling (Abdullah, Dias, Muley, & Shahin, 2020; Lai et al., 2021; Jiabao Lin et
al., 2021; Smith, Machalaba, Seifman, Feferholtz, & Karesh, 2019).
Obstacles in implementing the PeduliLindungi application
The obstacle that the government feels in socializing the use of the PeduliLindungi
application is that the use of the PeduliLindungi application is currently not fully optimal
because the relevant agencies still hamper the data entry process for Covid-19 positive
people, and the number of users of the PeduliLindungi application still needs to be
increased. For this reason, so that the effectiveness of the PeduliLindungi application can
be further improved, enforcement from the government is needed, including; First, it
obliges the ASN (State Civil Apparatus), BUMN employees to use the digital travel
permits that exist in PeduliLindungi. Second, prepare field officers to verify digital travel
permits at PeduliLindungi. Third, train personnel to verify requests for travel permits.
Fourth, the process of checking workers, employees by building security to download and
install the PeduliLindungi application for cellular devices before being allowed to enter
the building. Fifth, the process of checking visitors to malls or tourist areas by security to
install the PeduliLindungi application before being allowed to enter the mall or tourist
area.
The government is working together to invite the public to download the
application to make it easier for the government to track the spread of Covid in the
country, the socialization is driven from civil servants to civil servants who are required
to download the application to the wider community, but the number of downloaders of
the PeduliLindungi application as of July 26, 2020, only reached 4,261,815. Compared
with Indonesia's population and the number of smartphone users, the number of users of
the PeduliLindungi application is still very small (Nurhidayati et al., 2021).
Antonius Alijoyo, Erna Haerani
The Implementation of the Care-Protect (Pedulilindungi) Application: the Economic
Impact and Constraints Faced 136
Security guarantees from hacking the PeduliLindungi application are also part of
the issues that arise (Olivia, Rosadi, & Permata, 2020). An essential issue in the system
aspect is how people's data vaccinated against Covid-19 can be kept confidential when
stored in the PeduliLindungi application system, which can harm the citizens holding the
identity card. Another issue in the system aspect is how the PeduliLindungi application
can be used easily and quickly; this is important because people entering public facilities
in large numbers are likely to create a crowd. This is experienced in several public
facilities, such as when entering Jakarta's capital city's train station and the mall.
Community activities cause crowds that are feared to be a medium for spreading Covid-
19.
From the government side, guaranteeing the responsibility for managing the
PeduliLindungi application is necessary. It must be specified in the laws and regulations
if there is an error or malfunction. If there is a hack on the PeduliLindungi site, which
agency should be responsible and which official will bear the risk from the
PeduliLindungi application should be assigned. With these problems, this is important in
addition to being accountable for the implementation of the PeduliLindungi application
and providing a sense of public trust in the management of the PeduliLindungi
application. Another issue is coordination and accountability between institutions in the
management of the PeduliLindungi application, where there is a disagreement between
the Ministry of Health and the Ministry of Communication and Information, thus raising
questions about how the collaboration has been built so far and the accountability of the
institution that manages the PeduliLindungi application.
From the community side, the main target of implementing the PeduliLindungi
application is the community, so that the community's response to the PeduliLindungi
application is very important to pay attention to. The first issue that comes from the
community aspect is the accuracy of data on people who have been vaccinated against
Covid-19. This is based on several cases where community members claim that their
population numbers have been used by other parties so that these residents cannot have
access to the Covid-19 vaccination. This condition must, of course, be a concern so that
people who have been vaccinated are citizens of the community according to their
population numbers. In addition to the community's right to get the Covid-19 vaccine, it
also concerns the safety of citizens from being exposed to Covid-19 because they have
not been vaccinated.
Table 1. The Summary of the Impact and the Obstacles on the PeduliLindungi
Application Implementation
Aspect
Result
Impact
Prevent the spread of the Covid-19
Protect the customers and the employees
Improve the company productivity
Ensure the security of travelers
Provide valid information on the Covid-19 issues
Obstacles
Building people trust to apply the application
The number of the application users is still low
Not all Indonesian people have a smartphone that can run the
application
A regulation that regulate the use of the application
Fake vaccinated certificate
Discrimination for those who are not vaccinated
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Recommendation
The government has a strategic role in improving the quality of the
PeduliLindungi application. This includes improving the security system in the
PeduliLindungi application so that it is safe from hacking attempts that will harm many
parties. It is also necessary to regulate how state institutions manage the PeduliLindungi
application so that they have clear rights and obligations if in the future problems arise
that demand government accountability for the use of the PeduliLindungi application.
Improvement efforts in the context of using the PeduliLindungi application are not only
concerned with the security and clarity of the management agency, but also solutions
such as what kind of public access to the PeduliLindungi application, which empirically
does not have an electronic device, considering that access to public facilities is a citizen's
right. Some efforts will not lead to discriminatory attitudes to people who do not have
electronic devices to access public facilities. The community in implementing the
PeduliLindungi application has an important role, and this is because the target object of
the PeduliLindungi application policy is the community. Hence, the community's active
role is the key to the success of the PeduliLindungi application. Vice versa when the
community is passive and has no desire to participate, the PeduliLindungi application
tends to fail. In a larger context, the successful implementation of the PeduliLindungi
application will reflect the community's attitude in supporting the Covid-19 response
policy. Based on these recommendations, it is hoped that the PeduliLindungi application
will become a policy instrument for dealing with Covid-19 that can effectively reduce the
spread of Covid-19, especially in social interaction in public spaces where citizens
interact with one another.
CONCLUSION
From the results of this study, it can be concluded that there are not many studies
that examine the impact of the implementation of the PeduliLindungi application on the
economy in Indonesia. However, in general, from the data that has been collected, it is
found that this application can make companies operate again and reduce the risk of the
spread of Covid-19 in the company area so that workers can work optimally. However, in
terms of obstacles, it can be conveyed that there are various obstacles faced by the
government and the community, ranging from technical problems, the availability of
smartphone devices, and problems with criminal acts. This research is only limited to
identifying the qualitative impact of the PeduliLindungi application on the economy in
Indonesia and the issues that arise in Indonesia. Further studies are needed to
quantitatively identify the effects of the PeduliLindungi application on the economy so
that the impact can be measured and the research results can be generalized.
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